Terms of Service

1. Who We Are

Branderiser is a trading name of Ramp Up App Pty Ltd(ABN 31 686 434 891). References to "we", "us", or "our" in these Terms refer to Ramp Up App Pty Ltd trading as Branderiser, an AI-powered brand identity platform operated at https://branderiser.com. We help businesses generate complete brand identities — including logos, colour palettes, typography systems, voice guidelines, brand icons, and marketing mockups — using artificial intelligence.

These Terms of Service ("Terms") form a legally binding agreement between you ("User" or "you") and Branderiser. By accessing or using our platform you confirm that you are at least 16 years of age and have the legal capacity to enter into this agreement.

2. The Service

Branderiser provides:

• AI brand generation — you supply information about your company via text, document upload, or voice; our AI produces a complete brand identity system.
• Brand workspace — an interactive editor to review, refine, and regenerate individual brand elements (logos, icons, mockups, colour palettes, typography, voice guidelines).
• Exports — downloadable design tokens (CSS, Tailwind, JSON), PDF brand guidelines, and one-pager summaries.
• Showcase — an optional public gallery where you may display your generated brand.

We reserve the right to modify, suspend, or discontinue any feature of the service at any time with reasonable notice. Where changes materially affect paid functionality we will notify you by email.

3. Accounts

3.1 Registration

You may explore a brand session without an account. To save your session, access your workspace after payment, or manage billing, you must create an account using a valid email address or a supported OAuth provider (currently Google).

3.2 Account security

You are responsible for maintaining the confidentiality of your credentials and for all activity that occurs under your account. You must notify us immediately at hello@branderiser.com if you suspect unauthorised access.

3.3 One account per user

Accounts are personal and non-transferable. Creating multiple accounts to circumvent payment obligations or free-tier limits is prohibited and may result in termination of all associated accounts.

3.4 Age requirement

You must be at least 16 years old to use Branderiser. By using the service you confirm you meet this requirement. We do not knowingly collect data from anyone under 16.

4. Payments, Credits & Refunds

4.1 Pricing

Branderiser operates a one-time payment model per brand project. Current pricing is displayed on our pricing page. Prices are in USD and exclusive of any applicable taxes.

4.2 Credit system

Upon payment, your brand workspace is allocated a credit balance ($1 = 100 credits). Credits are consumed as you use AI features — brand generation, regenerations, icon generation, mockup production, and chat interactions. Credit costs per operation are displayed in the platform and configurable by us. Credits are non-transferable between brand projects and have no cash value.

4.3 Payment processing

All payments are processed by Stripe, Inc. By making a payment you agree to Stripe's Services Agreement. We do not store your full card details. Payment receipts and branded invoices are available in your account under Settings → Billing.

4.4 Refund policy

Your refund eligibility is tied to the generation step, not a time window:

• Before you click "Generate Brand Identity": You are entitled to a full refund on request. No AI generation has run against your payment and the service has not been delivered.
• After you click "Generate Brand Identity": The AI pipeline runs immediately and the digital deliverable is produced. At this point the service is considered delivered and the purchase is final, except where a confirmed technical fault on our side prevented you from accessing your output.

A clear notice is shown on-screen immediately before the Generate button so you can review your brief and selections before committing.

Refund requests must be submitted to hello@branderiser.com with your order reference. We aim to respond within 5 business days. Approved refunds are returned to your original payment method within 10 business days.

4.5 Taxes

You are responsible for any taxes, duties, or levies that apply to your purchase in your jurisdiction. If VAT or GST is applicable and you provide a valid VAT number, it will be applied to your invoice where supported.

5. AI-Generated Content

5.1 How generation works

Brand identities are created using a combination of large language models (including Anthropic's Claude and Google Gemini) and image generation systems. The AI produces original output based on your inputs but the underlying models are trained on broad datasets.

5.2 Uniqueness disclaimer

We do not guarantee that generated brand assets are unique or that they do not resemble existing brands, trademarks, or creative works. AI-generated designs are original in the sense that they are produced fresh for your inputs, but visual similarity to existing marks is possible.

You are solely responsible for conducting trademark searches, clearance checks, and legal due diligence before using, registering, or commercialising any generated brand element. We strongly recommend consulting a trademark attorney before filing any registration.

5.3 Quality

AI outputs may occasionally contain errors, imperfections, or inappropriate content. You should review all generated content before use. Our refinement tools allow you to regenerate or edit individual elements.

5.4 Your input data

Information you provide (company description, uploaded documents, audio recordings, competitor names, etc.) is used to generate your brand and is processed by our AI providers. Do not submit confidential or legally privileged information that you would not want processed by third-party AI systems. See our Privacy Policy for details of which providers process your data.

6. Intellectual Property

6.1 Your generated brand

Once you have completed a paid purchase, you own the brand identity generated for your project. You may use it freely for commercial purposes without attribution to Branderiser. We do not claim any rights over your generated logos, colour systems, typography choices, icons, mockups, or written brand guidelines.

6.2 Free-tier output

Brand outputs generated during the free pre-payment phase (brief, colour suggestions, font options) are made available to assist your purchase decision. Full commercial ownership of the complete brand identity is granted only upon payment.

6.3 Branderiser's IP

The Branderiser platform, website, software, underlying AI pipelines, brand name, logo, and all related materials remain the exclusive intellectual property of Branderiser. Nothing in these Terms transfers any rights in our platform to you.

6.4 Showcase licence

If you opt your brand into the public showcase gallery, you grant Branderiser a non-exclusive, royalty-free licence to display your brand identity on our website and in marketing materials for as long as you remain opted in. You may withdraw this consent at any time through your account settings, after which we will remove your brand from public display within 30 days.

6.5 Feedback

Any feedback, suggestions, or ideas you provide about the service may be used by us freely without compensation or attribution.

7. Acceptable Use

You agree not to use Branderiser to:

• Generate brand identities that intentionally infringe on existing trademarks or impersonate real companies or individuals.
• Create content that is unlawful, defamatory, harassing, fraudulent, or promotes violence or illegal activity.
• Submit content that violates a third party's intellectual property rights — including uploading documents you do not have the right to share.
• Attempt to probe, scan, or test the vulnerability of our systems or circumvent any authentication or access controls.
• Reverse-engineer, decompile, or extract our AI models, prompts, or generation pipelines.
• Use automated scripts or bots to make requests beyond normal platform usage without our prior written consent.
• Resell or sublicense access to the platform or generated output pipelines as a competing service.
• Create multiple accounts to circumvent usage limits or payment requirements.

We reserve the right to investigate suspected violations and to suspend or terminate accounts engaged in prohibited activity without refund.

8. Privacy & Data

Your use of Branderiser is subject to our Privacy Policy, which is incorporated into these Terms by reference. The Privacy Policy explains what personal data we collect, how we use it, who we share it with, and your rights under the UK GDPR and EU GDPR.

Key points:

• Your brand session data (company description, chat history, generated assets) is stored to allow you to access and edit your brand workspace.
• Information you provide is processed by third-party AI providers (Anthropic, Google) to generate your brand. By using the service you consent to this processing.
• You have the right to access, correct, export, and delete your personal data. See our Privacy Policy for how to exercise these rights.
• Financial transaction records are retained for a minimum of 7 years as required by applicable tax and accounting regulations, even after account deletion.

9. Third-Party Services

Branderiser integrates with several third-party services to deliver its functionality. Your use of these services through our platform is also subject to their own terms:

• Anthropic (Claude) — AI language model for brand generation and conversation.
• Google (Gemini) — AI image generation and additional language model capabilities.
• Stripe — Payment processing.
• Supabase — Database, authentication, and file storage.
• Adobe Fonts — Font licensing and delivery.
• Vercel — Hosting and infrastructure.

We are not responsible for the availability, accuracy, or practices of any third-party service. Links to third-party sites on our platform are provided for convenience only.

10. Disclaimer of Warranties

To the fullest extent permitted by law, Branderiser is provided "as is" and "as available" without warranties of any kind — express, implied, or statutory — including but not limited to warranties of merchantability, fitness for a particular purpose, non-infringement, or uninterrupted operation.

We do not warrant that:

• The service will be error-free, secure, or continuously available.
• Generated brand assets will be legally protectable as trademarks.
• Generated content will be free from similarity to existing brands or creative works.
• AI outputs will meet your specific creative or business requirements.

11. Limitation of Liability

To the maximum extent permitted by applicable law, Branderiser and its officers, employees, and contractors shall not be liable for any:

• Indirect, incidental, special, consequential, or punitive damages.
• Loss of profits, revenue, data, goodwill, or business opportunity.
• Damages arising from trademark disputes or infringement claims relating to generated brand assets.
• Business decisions made based on generated brand identities.
• Service interruptions, data loss, or unauthorised access to your account.

In any case, our total aggregate liability to you for any claims arising under or related to these Terms shall not exceed the greater of (a) the total amount you paid to us in the 12 months preceding the claim, or (b) £100 / €100 / $100.

Nothing in these Terms limits liability for fraud, death, or personal injury caused by our negligence, or any other liability that cannot be excluded by law.

12. Indemnification

You agree to indemnify, defend, and hold harmless Branderiser from any claims, losses, damages, liabilities, costs, and expenses (including reasonable legal fees) arising from:

• Your use of the service in violation of these Terms.
• Content or information you submit to the platform.
• Your use of generated brand assets, including any trademark or IP disputes.
• Your violation of any law or third-party rights.

13. Account Termination

13.1 By you

You may delete your account at any time from Settings → Account. Deletion is permanent and irreversible. Your personal data will be erased in accordance with our Privacy Policy. Financial records are retained as required by law (see Section 8).

13.2 By us

We may suspend or terminate your account immediately if you breach these Terms, engage in fraudulent activity, or if required to do so by law. Where feasible we will provide advance notice. No refund will be issued for termination due to a breach of these Terms.

13.3 Effect of termination

Upon termination, your right to access the platform ceases immediately. Sections 6 (Intellectual Property), 10 (Disclaimer), 11 (Limitation of Liability), 12 (Indemnification), and 14 (Governing Law) survive termination.

14. Governing Law & Disputes

These Terms are governed by and construed in accordance with the laws of England and Wales. Any dispute arising out of or in connection with these Terms shall first be attempted to be resolved through good-faith negotiation. If unresolved within 30 days, disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

If you are a consumer located in the EU, you may also have access to the European Commission's Online Dispute Resolution platform.

15. Changes to These Terms

We may update these Terms from time to time. When we do, we will:

• Update the effective date at the top of this page.
• For material changes, send an email notification to registered users at least 14 days before the change takes effect.

Your continued use of Branderiser after the effective date of updated Terms constitutes your acceptance of those changes. If you do not agree to the updated Terms, you must stop using the service and may delete your account.

16. General

• Entire agreement. These Terms, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and Branderiser regarding the service.
• Severability. If any provision of these Terms is found unenforceable, it will be limited or removed to the minimum extent necessary, and the remaining provisions will continue in full force.
• No waiver. Failure to enforce any provision of these Terms shall not constitute a waiver of our right to enforce it in the future.
• Assignment. You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign our rights in connection with a merger, acquisition, or sale of assets.
• Language. These Terms are written in English. Any translated version is provided for convenience only. In the event of a conflict, the English version prevails.

Contact Us

If you have any questions about these Terms, or wish to exercise any of your legal rights, please contact us: